A Message from City of Richmond

Customers can now access their current bill online or create a profile to access up to 6 months of bills, billing and payment history. To create a profile, simply click start here at the top right of the screen and follow the prompts. Credit card policy does not support transactions over $1,000.

PLEASE READ CAREFULLY
The Department of Public Utilities has converted to a new billing system. Account numbers have changed to new 10-digit account numbers, but there is no action required by the customer. Please note that the new account number appears on the bill.

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